Question 1

The motor doesn’t respond to the remote — what now?

Accepted Answer

It’s usually the remote battery, its pairing, or the control board. Try the wall switch first: if the door moves, the fault is the remote/board — send a video on WhatsApp 01050102365 and we’ll diagnose it and supply the genuine replacement.

Question 2

Do you stock boards and remotes for older systems?

Accepted Answer

Yes — we stock Stag, ACM, Somfy and Bojeel boards, Nice remotes, key switches and brake-release units, compatible with most systems in the Egyptian market.